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শিপিং ও ডেলিভারি পলিসি | Nanosoft System BD
Compliant with Digital Commerce Operational Guidelines 2021

Shipping & Delivery Policy

Welcome to Nanosoft System. Delivering products on time, safely, and intact is one of our primary goals. Our shipping charges are set dynamically by product, area, and delivery speed — details below.

৳2000+
free delivery inside Dhaka on orders
24hours
express delivery inside Dhaka (working days)
3–5days
delivery outside Dhaka
1

Delivery Timeline

After your order is confirmed, the delivery timeline is:

Inside Dhaka — Express

Delivery within 24 working hours when the order is confirmed within the cut-off time.

Inside Dhaka — Standard

Delivered within 48–72 hours after order confirmation.

Outside Dhaka

Delivered within 3 to 5 working days at district/upazila level.

Please note

For delays due to natural disasters, political unrest, courier issues, or public holidays, customers are notified in advance by phone/SMS.

2

Shipping Charges (Dynamic)

Shipping charges are not fixed — they are set by product category, weight, area (inside/outside Dhaka), and delivery speed. The final charge is shown at checkout after you enter your address.

Inside Dhaka — Standard

Standard home delivery from ৳130.

Inside Dhaka — Express (24h)

Fast delivery within 24 working hours from ৳180.

Outside Dhaka

Courier service (Sundarban, SA Paribahan, or condition) from ৳130, varying by product and area.

Free delivery

Shipping is completely free on orders over ৳2000 inside Dhaka.

Heavy & sensitive items

For large server racks, heavy UPS, or custom networking hardware, charges may increase by weight and are communicated at order confirmation.

3

Cash on Delivery & Conditions

Inside Dhaka

Full Cash on Delivery (COD). You can check the product on hand before paying.

Outside Dhaka

For courier-condition delivery, an advance courier charge or partial booking money may be required to confirm the order. The balance is paid when collecting the product from the courier branch.

4

Customer's Responsibility During Delivery

To avoid misunderstanding or damage, please keep the following in mind when receiving your product:

Unboxing video

Record a continuous unboxing video without editing or pauses. This is the only reliable proof for a wrong or damaged product claim.

Check box & seal

If the original box or packaging seal is torn or damaged, call our helpline in the presence of the delivery person.

5

Digital Product Delivery

No shipping charge

No physical shipping charge applies to software licenses, antivirus keys, OS licenses, or custom digital solutions.

Delivered in 2–24 hours

After order confirmation and payment verification, the digital key/license is sent to your registered email or WhatsApp within 2 to 24 hours.

Contact Us

For delivery tracking, shipping status, or any delay, contact us directly:

Address
95, Motijheel C/A (6th Floor), Dhaka-1000 (beside Motijheel Thana)
© Nanosoft System — All rights reserved. This policy follows the Digital Commerce Operational Guidelines 2021 of Bangladesh.

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Detected location: Dhaka, BD
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